Public Works Service Calls Management

Does 311 ring a bell?

This type of service demands high response availability for whoever wants to minimize impacts by rapidly transmitting citizens’ concerns to public works teams.

Think about it…

  • High response availability to your location’s citizens.
  • Highest client service quality.
  • Improved material and human resources management.
  • Instant message reception on your preferred communication tool, be it text message, email or phone call.
  • Optional message transmittal escalation adapted to each situation emergency level.

Service may also include:

  • A Web management interface that integrates management reports;
  • optional open service tickets follow-up;
  • computer or phone satisfaction survey.
This service is available to you 24 hours/day, 365 days/year.





Let our team manage your service calls

Contact us