- ServicesCall center services Specialized Services
-
Standard message taking
Standard message taking consists of taking your messages and/or letting clients know you’re not available outside of office hours, or when your lines are busy.Features:- Personalized greeting that features the name of your business.
- Message reception that includes the callers name, phone number, company name and the reason for their call.
- Answers to frequently asked questions.
- Instant transmission of the message via the communication device of your choice: cellular phone, e-mail, pager or fax.
- Absence management
- Duty schedule management
- Message reports and instant real-time messaging
- More ...
- Transparent for clients, they generally assume they’re
speaking with the receptionist. - A toll-free (1-800) number is included.
- Bilingual service (English and French).
- Your business line will never ring as occupied.
- Multiple calls can be treated at once.
- Develop and improve your corporate image.
- Reduce call management fees
- You can use our services for specific time periods (lunch time, during a meeting or outside of office hours).
- You can better handle high-volume periods of incoming calls by transferring your phone line to us.
- You can compensate for vacation time or prolonged absences.
- You can use our services for emergency call management only.
- You can use our messaging system internally as well, to communicate more effectively within your office.
Start your free trial now!
Toll free: 1.877.477.4776
Local number: 450.655.1001
info@telmatik.com
You can be up and running within 24 hours
for as little as 48$ a month!
