- ServicesCall center services Specialized Services
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Customer Service
Customer service alls consists of providing information on your behalf, or creative a customer service experience for your services.Features- The creation of a collaborative extranet adapted to the needs of your industry
- Personalized reports
- Incoming call reception
- Reception of e-mails and web-site related requests
- Follow-up via e-mail or via the post
- Providing of information, and answering questions
- Extranet secures all of these options and is accessible in real-time.
- Centralized information via extranet offers you various levels of performance: production, commercialization, promotion, etc.
- Improved quality insurance due to specialty
cases being dealt with promptly. - Several incoming calls can be treated at once.
- Sensitive calls can be managed quickly and can be
tailored to your needs - Enhance the reputation and corporate image of your business.
- Bilingual service (English and French).
- The quality of your customer service is a direct reflection on your corporate image.
- Telmatik puts in place a program of ongoing training for each client.
- In the case of a recalled product or an emergency situation we offer services that aid in their management.
Let us know what your needs are!
Call us now!
Call us at 450.655.1001 or 1.877.477.4776
info@telmatik.com
