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Let us manage your calls up to 24 hours/day

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Message Express
Citizens alert

The leading communication solution for municipalities

Easily communicate with your citizens


Voice, email, SMS, fax, social media, web chat, and more.

Interactions that make sense for your clients

Never miss a call again

Be available for your clients 24 hours a day, every day.

Your image is important to us

Our duly trained staff will ensure that your clients are satisfied.

Our technology

We analyze your needs to provide you with custom solutions.

Our Solutions

Whatever your industry, we have solutions to offer.

Citizens alert

Ensure 100% communication with your citizens through the alert and notification system.

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Service Calls

Solution dedicated to your customer's service calls.

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Emergency line

Line dedicated to your calls in case of sensitive situations.

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Phone relief service

Taking your messages 24/7 in case of unavailability.

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Facilities & Property Management

Collect customer calls in the event of damage or breakdowns in buildings.

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Lone workers

Guarantees the safety of your isolated workers on a daily basis.

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Absenteeism management

Allows your employees to report their absence 24 hours a day.

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Customer Service

Consumer service handling all requests or complaints from your customers.

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Elevator Call Management

Support of elevator user calls in case of breakdown or breakage.

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Public Works Service Calls Management

Calls from citizens demanding rapid intervention of public works departments.

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Real estate agents

Telephone services for real estate brokers.

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Ethical line

Collects anonymous calls from your employees related to ethical issues.

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"Always attentive to our needs, the Telmatik team is solution-oriented and adaptable. Incredibly reliable, we salute the excellence of their customer service."

- Nancy Fortier, St-Charles-sur-Richelieu Municipality

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